By default, any flow containing ActionSets contains a collection of variables resulting from each ActionSet evaluation. For example, the ActionSet below will produce the flow variable when a contact responds and passes through it to the next step.

Each variable starts with the '@' symbol, which triggers a drop-down menu containing a complete list of available variables:

After selecting a variable type, pressing "enter" will show a list of variables available within each variable type. In the example below, typing @results and pressing "enter" shows us a list of flow values collected within the current flow from each ActionSet:

Pressing "enter" again will allow you to specify the CommunityConnect-specific metadata associated with each value. In the example below:

  • category returns the category in which a contact's response was placed

  • text returns the full text of a contact's response

  • time returns the time at which the contact's response was received

Each variable is replaced with the value it represents when a contact is active in a flow. If you insert an invalid variable, the message will instead contain the variable name.

Up Next: Check out our Variable Reference List for a full list of variables