Use this trigger to start a flow after receiving an uncaught message (a message not handled by any of your other flows or triggers). We refer to this as the "catch-all" trigger, as it can be used to route uncaught messages to a specified flow.

To create a catch-all trigger: 

  1. Navigate to the "triggers" tab and click the "Create Trigger" box.

  2. Click the "Start a flow after receiving a message not handled elsewhere" option.

  3. Choose the flow you want to start.

  4. Click the "Create Trigger" box.

Up Next: Ignoring Keywords While in a Flow