The “Update the Contact” action allows you to update an existing contact field or create a new one for each contact that passes through that action in your flow. You can also view, add, edit and remove contact fields manually through the “contacts” page.
Create a New Contact Field
To create a new contact field using the Update the Contact action:
Type the name of the field you want to create in the “Select what to update” dropdown box.
Input the field value you'd like to give contacts that reach this step in the flow (in the form of a fixed value, variable, or expression).
In the example below, we create a ”State” contact field and update the value to the fixed value “California” for all contacts who reach this step in the flow:
Update an Existing Contact Field
To update an existing contact field using the Update the Contact action:
Type the name of the field you want to update in the “Select what to update” dropdown box, and select it from the dropdown list.
Input the fixed value, variable, or expression that you would like to update the field to for each contact who reaches this step in your flow.
In the example below, we're updating the “State” contact field for contacts who have previously indicated their state by using @results.state, a variable that was collected earlier in the flow:
For more information on how to use CommunityConnect variables, check out Introduction to Flow Variables and the Variable Reference List.
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