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• Block Contacts

  In rare instances, contacts may abuse your service by sending spam, inapprop...

• Search for Contacts

  In addition to searching for contacts by name or phone number in the search ...

• Anonymize Contact Information

  We understand that some use cases require contact information to be handled ...

• View, Add, Edit & Remove Contact Fields

  Each contact is assigned attributes, called contact fields, that hold values...

• Introduction to Triggers

  Triggers allow you to control how or when a flow starts. Navigate to the “tr...

• Ignoring Keywords While in a Flow

  When a contact sends a message that starts with a keyword or contains only t...

• Organize Flows with Labels

  Labels are intended to help you manage a large number of flows on an account...

• Create a Keyword Trigger That Allows People to Join a Group

  Use this trigger to add contacts to a group based on a keyword. This trigger...

• ActionSets

  A flow is a visual representation of conditional branch logic that's ap...

• Gift Card Incentive Workflow

  Many of our partners use gift cards as an incentive to reward their clients ...