Recent articles
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It's common to want to provide your clients with additional informati...
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The CommunityConnect Labs platform lets you view, label, search and archive ...
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A keyword is the first word in a message sent by the contact and can be used...
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This trigger is enabled on accounts that are connected to a chat-based chann...
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This trigger is enabled on accounts that are connected to a Facebook channel...
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CommunityConnect allows you to set each of your contacts' language pref...
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Each contact has a communications channel to which messages from your Commun...
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Import Contacts By using the “import contacts” feature, you can add entire ...
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To create a contact: Navigate to the "contacts" tab. Click t...
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A contact is an end-user who has interacted or will interact with your Co...